5 Common Questions That Come Up About Auto Glass Repair.

At J. Royce Auto Glass, we pride ourselves on taking great care of our customers. Since we're always happy to answer any questions potential or current customers may have, we get into a lot of conversations about auto glass repair. A lot of the same questions come up time and time again in these conversations, which is why we want to help you out by answering five of them right now:

1. How Long Does a Windshield Repair Usually Take?

A common misconception is that repairing a windshield takes a lot of time. When done by a professional, a comprehensive repair can be completed in as little as 15 minutes. And what's even better is when you choose a mobile repair company like J. Royce Auto Glass, you don't have to spend time taking your car anywhere. Instead, a talented technician will come directly to wherever your car is parked.

2. When is the Right Time to Get a Windshield Repaired?

The best time to get a windshield repair is as soon as you notice any damage. The reason it's always better to take care of repairs sooner rather than later is this type of damage almost always get worse. So the sooner you call a professional auto glass repair company, the safer you'll be in the car and easier the entire process will be.

3. Do Insurance Companies Cover Auto Glass Repair?

Another common misconception about auto glass repair is it's something that has to be paid for out of pocket. The good news for anyone who's in need of a windshield repair is they can file a claim for this work through their insurance provider. We actually covered this topic in detail in our post about insurance and auto glass.

4. What Does Repairing a Car Windshield Entail?

The first step in the repair process is to clear out any broken glass. From there, air trapped within the damaged area is released. Once the air is out, the resin can flow into the cracks and completely seal them. The repair process is completed by capping the area with a second resin, curing it and then polishing.

5. How Does Windshield Repair Compare to Replacement?

Last but certainly not least is a question we're asked quite regularly. Potential customers often wonder whether they need their windshield repaired or replaced. A common element of this question is what exactly sets the two services apart. The main difference is a replacement involves taking out the current windshield and putting in a new one, while repairs take care of the damage to the existing windshield. As far as figuring out which one you need done, we recommend reading our post on saving money with windshield repairs.

If you have any additional questions or want to schedule a service appointment, you can easily reach us by calling 513-437-6923.  You can also find us at J. Royce Auto Glass.

Blake Evans
J. Royce Auto Glass


Does Car Insurance Cover Repairing Auto Glass?

There are a number of different ways that windshield glass can get damaged. Maybe you're driving on the highway and debris from a construction vehicle that's ahead of you flies back into your windshield. Or maybe your windshield has a tiny crack that you don't notice at first, and over time, factors like sunlight and pressure changes cause the crack to significantly increase in size.

Regardless of exactly what causes it, dealing with a damaged car windshield isn't something most people look forward to. The reason this problem can create noticeable anxiety is people assume it's going to take quite a bit of time to fix and cost a lot of money. Fortunately, neither of those concerns have to be true.

As far as taking a lot of time to fix, anyone in the Cincinnati area can get their windshield repaired by J. Royce Auto Glass in as little as fifteen minutes. Best of all, you don't even have to schedule time away from work or your family to get the repair done. Instead, we are 100% mobile and will come to wherever you are around Cincinnati at no extra charge.

And in terms of costing a lot of money to repair a damaged windshield, there are two reasons this doesn't have to worry you. The first is we offer very competitive rates for windshield repair. Since many types of damage can be repaired and don't require a full replacement, it's a great way to save. You can read more about that in our post on saving money with windshield repairs. The other reason windshield repair doesn't need to be a significant expense is you can process a claim through your insurance provider.

Using Your Insurance for Auto Glass Repair

The sooner you can report a claim for windshield damage and get it repaired, the better. Even if the initial damage to your windshield seems quite small, there's a good chance that putting off taking care of it will result in the damage getting worse. One reason people are often hesitant to file a claim for windshield damage repair is they think it will make their rates go up.

In reality, unless you're filing over three claims a year, your rates won't go up. And since you're already paying a significant amount for your insurance, you should put it to work for you. Another important thing to know about using your car insurance for auto glass repair is you have the right to choose the company that does your work. So even if a call center employee tries to push you in the direction of their preferred vendor, all you need to do is let them know that you're going to use J. Royce Auto Glass.

We understand that even with the above information, the prospect of dealing with your insurance company can be intimidating. So if you would like help from someone who's very experienced with these interactions, just give us a call at 513-437-6923. We are also available at J. Royce Auto Glass.  We can walk you through the whole process in as little as ten minutes!

Blake Evans
J. Royce Auto Glass

Staying safe this holiday season.

With the holidays quickly approaching, its easy to become distracted and feel overrun. We let the little things slide and rush to get our homes and families in order for winter visitors and travel. We also start spending quite a bit of money on gifts, clothes, decorations, and everything else that comes with making the season feel just right.  With the help of these simple tips, you can make sure everything stays feeling that way!

1. BAGS IN THE TRUNK. Always. It can take less than 10 seconds for someone to smash a window, grab your bags, and walk away. Running out of room? Make a second trip. I know it's annoying, but it's better than losing all of your new purchases. 

2. TAKE YOUR PURSE. You brought it with you- take it with you. Purses are gold mines for thieves. If you don't plan on taking it in the store with you, lock it in the trunk BEFORE you leave the house. 

3. HIDE ELECTRONICS. Aux cables, phone chargers, gaming devices... all are easy swipes. While you may think cables aren't anything to worry about, they can lead thieves into believing there are far more valuable things tucked away in the glove box.

4. PARK NEAR LIGHTS OR BUSY AREAS. If you're going to be out at night, plan ahead. Busy areas and lights deter thieves.

5. CALL J. ROYCE. Things happen. We want to make sure we get you back in action as soon as possible when they do. That's why we're offering $25 OFF any door or side glass replacement from November 15 - December 31. 

Don't let the little things dampen your spirits this holiday season. Keep your family safe and happy, and keep J. Royce Auto Glass in mind for all of your repair and replacement needs.  We are always happy to help, and will do whatever we can to keep you safe. 

Find out other ways to keep your family safe this winter here. 

Blake Evans
J. Royce Auto Glass

Trouble with a door glass?

We get quite a few calls about door glasses that are "acting weird." They won't roll up or down, they just fall and slide, or there is a crunching noise when you press the button. Check out this short video and see what could be the cause of your troubles!

This is just one of the causes of a malfunctioning door glass. If you are experiencing troubles, give us a call! We will be happy to come and troubleshoot for you at no charge. Once we've established a solution, we can schedule an appointment to get your vehicle repaired and back in top shape! 

You can other helpful tips and tricks throughout our blog. Learn why it's never a good idea to put off a windshield replacement, and see  Thanks for reading!

Blake Evans
J. Royce Auto Glass