5 Common Questions That Come Up About Auto Glass Repair.

At J. Royce Auto Glass, we pride ourselves on taking great care of our customers. Since we're always happy to answer any questions potential or current customers may have, we get into a lot of conversations about auto glass repair. A lot of the same questions come up time and time again in these conversations, which is why we want to help you out by answering five of them right now:

1. How Long Does a Windshield Repair Usually Take?

A common misconception is that repairing a windshield takes a lot of time. When done by a professional, a comprehensive repair can be completed in as little as 15 minutes. And what's even better is when you choose a mobile repair company like J. Royce Auto Glass, you don't have to spend time taking your car anywhere. Instead, a talented technician will come directly to wherever your car is parked.

2. When is the Right Time to Get a Windshield Repaired?

The best time to get a windshield repair is as soon as you notice any damage. The reason it's always better to take care of repairs sooner rather than later is this type of damage almost always get worse. So the sooner you call a professional auto glass repair company, the safer you'll be in the car and easier the entire process will be.

3. Do Insurance Companies Cover Auto Glass Repair?

Another common misconception about auto glass repair is it's something that has to be paid for out of pocket. The good news for anyone who's in need of a windshield repair is they can file a claim for this work through their insurance provider. We actually covered this topic in detail in our post about insurance and auto glass.

4. What Does Repairing a Car Windshield Entail?

The first step in the repair process is to clear out any broken glass. From there, air trapped within the damaged area is released. Once the air is out, the resin can flow into the cracks and completely seal them. The repair process is completed by capping the area with a second resin, curing it and then polishing.

5. How Does Windshield Repair Compare to Replacement?

Last but certainly not least is a question we're asked quite regularly. Potential customers often wonder whether they need their windshield repaired or replaced. A common element of this question is what exactly sets the two services apart. The main difference is a replacement involves taking out the current windshield and putting in a new one, while repairs take care of the damage to the existing windshield. As far as figuring out which one you need done, we recommend reading our post on saving money with windshield repairs.

If you have any additional questions or want to schedule a service appointment, you can easily reach us by calling 513-437-6923.  You can also find us at J. Royce Auto Glass.

Blake Evans
J. Royce Auto Glass


Can I wait?

This is a question we hear a lot in the auto glass business. The answer won't surprise you, but the reason may.

Spending money to repair unexpected damages like a broken windshield, door glass, or mirror is never fun. We all work hard for our money and want to keep it in our pockets as long as we can. But auto glass, much like most other automotive repairs and maintenance, is one area you don't want to cut corners in.

Your windshield does a lot more than keep bugs out of your eye while you're driving. It's a crucial part of the safety and structural integrity of your vehicle. The glass helps solidify the front end of your vehicle and, in cases of severe collisions, keep you inside that vehicle. It also allows the passenger side airbag to deploy properly. Unlike the drivers airbag, which typically deploys straight out, the passenger side relies on the windshield for support and direction. 

When you get a crack in your windshield, the structural integrity is weakened. What does this mean? If you were in a collision, and were thrust toward the windshield, there is a greater likelihood of you being thrown through that windshield. The same applies for objects coming at your vehicle from the outside. This also means there is a greater chance of damage were the passenger airbag to deploy.

Don't panic! Your windshield isn't just going to fall out or shatter. Unlike the rest of the glass in your vehicle (we will explain in a later post), your windshield is a laminated part. This means that there are actually two pieces of glass, bonded with a layer of polyvinyl butyral (PVB) sandwiched in between. This increases the strength of the glass and holds everything together. 

What typically happens is the cracks continue to grow and spider until they reach the edge of the glass. The longer and more plentiful the cracks, the weaker and weaker the glass becomes. Once these cracks reach the edge of the glass, they won't go any further. This is where most people pose their question: Can I wait? It's not getting any bigger, so why bother?

While they are correct in the fact it is not getting any bigger, the damage has been done. It is never advisable to put off replacing a damaged windshield. If you do, however, have a period of time before you're able to schedule an appointment, there are some things you can do to slow the cracking and keep yourself safer.

1. Drive safely and alertly. This is obvious, and should be first and foremost every time you enter a vehicle, but it especially applies when you are driving with a broken windshield.

2. Avoid bumps. The bumpier the ride, the more force and pressure it puts on the vehicle. This causes stress on the glass and can quicken the spread of cracks. 

3. Avoid carwashes and drastic temperature changes. The pressure from the carwash sprays and brushes can cause the glass to crack. Drastic temperature changes will do the same. Try gradually heating or cooling your vehicle to get to the desired temperature. 

Again, it is always advisable to replace your broken or damaged windshield immediately. Don't wait.  Keep yourself, your friends, and your family safe. If you have any questions or concerns, never hesitate to call and speak with a professional. We are always happy to help!

Thank you for making J Royce Auto Glass the FIRST and BEST choice for your auto glass replacement needs.

Blake Evans
J Royce Auto Glass